If a booking that has been created in Web Notes or by using the EDI process needs to be cancelled please email  CancelBookings@bascik.co.nz


The subject line needs to read “consignment number: ABC1234” and in the body of the email, please advise why you require this consignment cancelled.


You will receive an email confirmation back confirming we have received your request.  We will only contact you should we require further information or clarification


Example of Confirmation email



Consignment Cancelled: consignment number: ABC1234


Your request for cancelling consignment/s has been received.  This will be actioned as soon as possible and we will only come back to you if we have any queries.